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Aifya Neonatal Care

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Introduction

Aifya is committed to safeguarding your personal information. By using our application, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • **Personal Information**: Name, email address, and other details you provide during registration.
  • **Health Data**: Patient details and medical history entered into the app for clinical decision support.
  • **Usage Data**: Information about how you use the app, such as feature usage and error logs.

How We Use Your Information

The information we collect is used to:

  • Provide and improve the services offered by Aifya.
  • Generate AI-based clinical recommendations.
  • Ensure data security and monitor app performance.

Sharing of Information

We do not sell or rent your personal information to third parties. Your data may be shared only in the following scenarios:

  • With your consent.
  • To comply with legal obligations or government requests.
  • To trusted third parties for maintaining and improving the app functionality, under strict confidentiality agreements.

Data Security

We employ industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

  • Access your data and request corrections if necessary.
  • Request the deletion of your data where applicable.
  • Opt-out of specific data collection practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via the app or our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@aifya.co.ke